When it comes to hiring a cold calling agency, many are timid. Uncertainty often stems from the mysterious nature of cold calling companies.
As one of many cold calling companies in the UK, we know what most cold calling agencies are hiding from you. From how they make a limited schedule work to what they do to get leads to say yes, we’ve the secrets you’ve been dying to know about in today’s post.
Secret #1. One Call is NEVER Enough.
Most agents call leads up to seven times before they get a genuine response. Calling once or twice often just doesn’t cut it. That’s why you need a team of dedicated agents on your side. The more commitment there is to getting real results, the better ROI you’ll receive.
Secret #2. Quick Response is Critical.
When customers come calling you have to be ready. Experienced cold calling agencies understand the importance of timely and responsive customer service. When a customer has an inquiry the agent needs to be ready to supply an answer, and do so quickly.
Secret #3. Successful Sales Go Beyond the Pitch.
Qualified sales people use their personality and values to guide them on sales calls. Instead of pushing an agenda or certain pitch, they bring their personality to the table and give the person on the other end a reason to keep listening. Personality and genuine care go a long way towards making the sale.
Secret #4. Listening is Important
You cannot gather important information by talking. Cold calling companies know this. They train their agents to learn how to listen and what to listen for. The best companies provide ongoing training so agents know precisely what’s expected from their calls.
Secret #5. Canned Scripts go Nowhere
Trying to stick to a script when making calls is impossible. The ability to be flexible in your conversation is important to the success of your phone call. The best agent recognizes when it’s time to end the call or to switch their approach. Unfortunately, that ability often only comes after years of experience.
Stay on your game, and explore what a cold calling company in the UK can do for you by trying out our service. We’re more than happy to keep you in the know about industry secrets.