UK telemarketing companies Archives

Why your First Impression in Telemarketing is Important

Only 15% of people who are prospects are satisfied with their experience over the phone. What does that mean for telemarketing and professional cold callers in the UK? It means there is plenty of room for growth.

The first impression you leave with your prospects can make or break their opinion of your business. And most people only make a purchase after 12 months of hearing from your company for the first time. That means that the first time you connect with them, whether from UK telemarketing companies you use or from your team directly, you have to be on point with your messaging.

Your job is to make that first call more enjoyable for your prospect. Aside from natural charm and good conversational skills, you can make a good first impression on your prospects with a few simple tried and true practices that all good cold-calling companies in the UK use to build a good connection.

Let’s discuss a few of these skills and how you can begin to implement them.

Start on the Right Foot

Every time you connect with a prospect for the first time they develop an opinion about your business. Whether or not they buy from you will likely be determined within that first phone call. It’s obviously crucial that you capture their attention and interest within that first 30 seconds or so.

What to Avoid

Being pushy—No one likes to talk to a pushy salesperson. Stay calm and relaxed throughout the call to give off the impression you want their business, but not too much.
Lie or bend facts—Eventually, you’re disingenuousness will catch up with you. Don’t get caught in a lie because you wanted to make a sale.
Be rude—this one should go without saying, but even being rude to the gatekeeper could cost you a prospect. Kindness and a friendly approach to everyone will get you far.

What To Do

Be polite—Always be polite no matter who is on the other side of the call. It can get you the results you want.
Get informed before you call—Successful telemarketing companies in the UK know that their success lies much in their ability to understand the market they’re working. Get informed before you make your call if you want to make a great first impression.
Be personable, but not too much—Ask questions about how the person is and listen with genuine interest. People can tell when you’re being genuine, so plan accordingly.

Body Language Is Out—Here’s What You Can Do

Body language often dictates our communication and interactions with people. Unfortunately, when we are on the phone we cannot use body language in our favor. However, there are some things you can do verbally to make up for the difference.

Experienced and skillful telemarketers know how to use the telephone to their advantage and how to convey their message to their prospect on the other end of the call. Their goal is to create a dialogue that leaves a great impression. One that makes the prospect feel comfortable opening up and making an emotional connection.

Interestingly, it still does matter how telemarketers use their body during their phone calls. For example, standing up straight and using power poses before making a phone call helps them appear more confident and in control of the conversation. This translates well, even over telephone communication. By using the body correctly, they can make their voice sound more approachable.

Focus on the Person, not the Business

This is particularly true if you are advertising to a business. Professional cold callers in the UK now that scripted phone calls are far from the best strategy. They can put people off and sound very robotic.

Instead of using a generic sales pitch, be sure to use a comfortable, relaxed and conversational approach. The person you’re speaking to is far more likely to remember you if you take that approach instead of a cut and paste sales script they hear 10 times a day.

Remember that the people you’re talking to are individuals, not businesses. They have busy lives, are often stressed and under pressure, and simply don’t have time for useless conversations.

Make a good first impression by focusing your attention on the person you’re talking to in the present and don’t use a script to make the connection.

How We Can Help

At Ethicall, we are among the top cold-calling companies in the UK and know how to carefully provide an excellent first impression for your company. If you want to turn prospects into leads, then contact our team today. We’re happy to get you the desired outcome.

5 Questions You Should Ask Before Hiring Professional Cold Callers in the UK

There comes a time in many businesses in the UK, when hiring UK telemarketing companies is necessary.

Any good business owner, however, realizes that not every service provides the results they may be looking for. Many professional cold callers in the UK claim to offer extravagant results, only to provide very few benefits when all is said and done.

To weed through businesses that can’t produce the outcomes you’re looking for, be sure to ask the cold calling companies you’re thinking about hiring the following questions.

What should I expect from your service?

Ask your potential telemarketing company point blank what you can expect from their service. This could include communication, who you’ll be working with exclusively, and how their process works. Pricing and contracts should also be clearly explained.

How long does it take to produce results?

Perhaps one of the most important questions you can ask is, how long will it take for your investment to produce a real result. The longer it takes for their work to produce results, the more money you’ll invest. Get a concrete estimate on how long it will take the company to drive the best consumers to your business, otherwise you could be wasting money.

What is your strategy?

Don’t blinding hire a handful of UK telemarketing companies and see if anything comes of it. Instead, do your research first and ask the above question to see exactly how they produce the results they promise. If they have trouble explaining their strategy, it might be a sign to move on.

Do you have any case studies I could view?

Experience is important. Case Studies are an indicator not only of experience, but of successful experience. Additionally, you can often contact the companies in the study to see what else they have to say and whether or not they’d recommend the company you’re looking at as one of the top cold calling companies in the UK.

What are my goals?

It is just as important for you to know what you want as it is for you to hire a company who can help you. Choosing the right professional cold callers in the UK will help you secure the customers you want.

Give these questions your attention before you select a company to work with.

3 Reasons Why You’re Better off Hiring a Telemarketing Agency

Hiring a telemarketing agency is a decision many companies toy with. What is undisputed is that cold-calling is a proven way for small businesses to improve lead generation and sales. UK telemarketing companies are quick to provide case study after case study showing how their work improved their customer’s business.

If you’re struggling to decide on outside help for your cold calling, here are three aspects to consider before you make your final decision.

Niche Focus

Moving employees from their current position to one where they are required to generate leads isn’t easy. It also isn’t what they were hired to do. Telemarketing agencies, on the other hand, focus solely on building leads and the best ways to do that.

When using a telemarketing agency, you are tapping into a resource that is rich with experience and understanding. Agents are fully aware of the importance of finding and securing leads, and they are guaranteed to produce real results.

Employees often find something else to do besides the task you give them. An agency has laser-like focus on delivering you results.

Specialised Skills

Even dedicated sales people are no match for agencies who have hundreds of talented and experienced telemarketers. The core skills required to secure leads and generate sales are far different from in-person sales.

A telemarketing agency will also improve data acquisition, segmentation, and even collateral development—all aspects your employees likely have no knowledge of.

Affordability

So many business owners mistakenly believe that hiring a telemarketing agency is expensive, or that the costs don’t justify the benefits. The reality is, UK telemarketing companies offer real benefits that you can’t get from hiring internally.

What you should look at is the cost per lead you’re spending and the opportunity. Telemarketing agencies are more efficient than individual salespeople. Additionally, the loss of opportunity adds up quickly when you choose to hire in house.

Before you make any decision, keep the whole picture in mind. The cost per lead you’ll spend, the opportunity offered by experienced cold callers, and the specialised skills you’ll gain access to. The conclusion you reach can affect your business for years to come, so choose carefully.

Why Telemarketing Companies Are So Useful

Despite the negative connotation that often parallels telemarketing, when done properly, a telemarketer can have a profound effect on your business.

Telemarketing companies come in all shapes and sizes, and some with less than stellar training procedures. However, if you can find and use telemarketing agencies who fully understand how to connect with your customer base, you stand a good chance to attract thousands of new customers to your business.

Why They’re Useful

Aside from the obvious task of tracking down customers, UK telemarketing companies can also be helpful in gathering useful data. To keep your business growing in the right direction, you have to expand your knowledge base. Telemarketers can help you do this.

A simple phone call to a client can reveal their spending habits, their preferred products, what their budget looks like and much more. The goal of your telemarketing team should be to isolate this data and report back to you in a way that makes sense.

Reconnecting with previous customers is another way telemarketing can help your business. You would be amazed by the amount of people who love a product or business, but wander off because you’re not right in front of them. Remember, people prefer convenience over any other benefit.

Customer service also is another side-effect of telemarketing. Properly trained staff can connect with your customers and answer any questions they may have about your business. This prevents miscommunication and improves your brand awareness.

Cold callers in Manchester can improve your business in a plethora of ways. Whether you use them to chase down clients who refuse to pay their bills on time, or use them to generate more interest in your products and services, every business can use telemarketing companies to improve their bottom line.

Telemarketing and Your Business

Many small business owners recoil when they hear the words “telemarketer.” And with good reason.

For years, UK telemarketing companies have caused annoyance for homeowners and residents simply because they offer services or products the person doesn’t want.

There is a better way to do telemarketing, however.

If you’re thinking about using cold callers in London, you might want to consider a few reasons why it makes good sense to do so.

Affordability

Many a telemarketing agency in London will tell you that it takes hard earned cash to get real results. However, there are plenty of services that are affordable and still produce real results.

You don’t always have to spend thousands of pounds to get a few leads. If you hire the right cold callers in London, you can expect efficient return on your investment without the heartache of losing thousands.

Fast Results

Efficiency is the name of the game for qualified cold callers. Their mission is to find and follow up with leads who want what your company is selling.

Obviously telemarketers who don’t use the best strategies aren’t going to produce quick results. You can typically tell who is experienced and who probably isn’t worth their salt if it takes weeks to get real leads.

Direct Feedback

Most customers will tell you if they don’t like what you’re selling—or tell your telemarketers.

At EthiCall, our experts are experienced in finding leads that want what it is you are offering, and they can also send along any feedback your target customer might provide.

This can save you time and money and help you refine what it is you’re selling.

Conclusion

If you’re considering hiring a telemarketing agency in London, then consider the benefits they offer. You’ll be amazed at the positive ROI offered by real experts in the industry. With the help of the right team, you can turn potential phone numbers into cold hard leads—fast.

Ethicall – Business Lead Generation

Cold calling is one of the best techniques to use to generate interest in your business. Professional cold callers in London have long since known the power of using cold calling to generate results. If you’re looking for cold callers in London or have thought about using telemarketing companies in the past, you’re in good company. As a telemarketing agencies, we understand how to effectively use this strategy to get you the most from your investment. Cold callers are one of the best ways to improve your business. Here’s why.

Although telemarketing often gets a bad rap, it is one of the best ways to connect with consumers. Professional cold callers in London can create a genuine connection with your audience and give them a reason to choose your business. When you’re on the search for cold callers in London, it pays to understand the process as best as possible, however.

Once you decide to use one of the many telemarketing companies available, the next step is to go over their lead generation strategy. Do they use an outline or a script for their calls? Are they committed to making the sale, or do they take a more passive approach? Any experienced cold calling agency will use a flexible outline to generate interest in your company.

Prospecting your clients is equally important. Ethicall can only do so much. It’s imperative that they have a solid foundation to work from, which includes a list of the best prospects. Once a powerful prospect list is put together, the next step is to blitz the consumers. This involves rounding up the best leads and keeping in contact until the turnover happens.

If any of the above intimidates you, don’t worry. We have a host of professional cold callers in London who stand at the ready to provide exceptional work. Our cold callers in London know precisely how to build prospect lists that generate business. Other telemarketing companies don’t have this advantage. If you’re looking for a cold calling agency who has talented cold callers on their team, then choose us.

The Advantages of B2B Cold Calling

If you’re considering hiring cold calling agencies to take on the task of connecting with other businesses, there are some things you should know. As a provider of cold callers in London, we’re committed to delivering quality services. Cold callers UK providers come in a variety of sizes, but we also tackle B2B cold calling. Our cold callers can easily improve your business relationships and increase sales. As one of the best cold calling companies UK offers, we know what it takes to improve your efforts. Here’s a few additional advantages of B2B cold calling and why you should consider it.

Advantages of B2B Calling

There are several advantages to hiring cold calling agencies to manage your B2B calling. Let’s take a look at those in-depth.

Lead Generation

If your business relies on inbound calls for traffic, you might not see the results you’d like. Cold calling companies UK such as ours, go out and find potential customers for you so you don’t miss out on crucial opportunities.

Brand Visibility

By simply hiring cold callers in London, you are improving awareness of your brand. Even if you don’t get the sale, you are at the least generating interesting and brand recognition along the way. Our cold callers make sure to do this in the most beneficial way possible.

Marketplace Awareness

When you’re considering using cold callers UK offers, you may be unaware but the process actually helps you tap into market innovations and changes. Staying abreast with these changes enables you to take the lead in your industry.

Why Choose Us?

If you’re in need of professional cold callers who understand the process of B2B cold calling, we can help. As the one of the best cold calling agencies we are determined to improve your business. Our cold callers in London know what it takes to make that a reality. Cold calling companies UK offers differ greatly, but we fully understand what you’re looking for. Turn to us for the best cold callers UK offers.

Best Cold Calling Companies

Finding cold callers in London often involves a stressful research process. Cold callers UK offers aren’t always reputable cold calling agencies, and can lead to more of a headache than they’re worth. Other cold callers in London provide exceptional service but cost more than your budget can handle. Cold calling companies UK has available don’t always line up with your needs. So what’s the solution? Where can you find the best cold callers for your budget?

Ethicall.co.uk offers the best cold callers in the UK. We provide experienced cold callers in London for you to use to your advantage. We understand that cold callers UK offers aren’t always good at what they do, but we promise when you use our services, you’ll receive ethical and experienced individuals who value your preferences and concerns.

Turning a list of phone numbers into potential clients involves serious skill and understanding. Fortunately, as one of the best cold calling agencies out there, our callers have those skills. They understand how your clients think, and are able to help them see the value of using your services or business. They take the time to thoroughly get to know your product and are in a better position to communicate its value. Other cold calling companies UK don’t offer such personalised service.

Before you sign up for our services, you can view videos of our cold callers so know exactly who you’re dealing with. Once you decide on your preferred professional, you’ll gain access to their experience and unique skill sets. This enables you to align perfectly with their services.

If you’re tired of searching through cold calling companies UK has to offer, then turn to us. We are among the top cold calling companies UK provides, and are committed to delivering exceptional cold callers for your business. If you need cold callers in London, we want to help. Our cold callers UK are ready to serve you.

Cold Calling Techniques – How To Increase Sales

As a cold calling London service provider, we have a variety of professional cold callers UK businesses can rely on. However, we also understand that you might want to consider a few ways to increase sales yourself using this methodology. Ethicall UK has to offer come in many shapes and sizes, but we understand how to make the most of your partnership. Whether you’re thinking about hiring UK telemarketing companies to help you out or would simply like a few tips from the best telemarketing agencies out there, we can help. Consider the following tips.

Plan Ahead

What time do you plan on calling? Who are you planning on calling? As one of UK telemarketing companies, we fully understand how important these questions are, and if you plan on doing the cold calling yourself you want to plan ahead to make the most of your calls.

Investigate Before Calling

Do some homework about the person you’re calling. Our professional cold callers UK, can do the hard work for you if you find it tedious. They will get the background information to guarantee this person is someone you want to call. Telemarketing agencies don’t always provide this service, so keep that in mind.

Make a Personal Connection

Cold calling in London can be difficult, but if you make a real connection with the person on the other end of the line, you stand a better chance of making the sale. As a cold callers UK based business, we always make sure to strike a personal connection with our audience before we ever sell your product or service.

Conclusion

To make the most of your highly prized calling list, you have to use professional cold callers UK offers, there is really no other way around it. Although other telemarketing agencies may offer premium services, we actually live up to it. UK telemarketing companies come in a variety of shapes and sizes, but we make the most of your list with thorough sales efforts. If you are looking for the best cold calling in London, then turn to us. Our team of cold callers in the UK stands ready to help you increase your sales.

How To Make Cold Calling Work For You

Cold calling. It’s not the most respected term in business, and with good reason. Many businesses find that it doesn’t produce the results they thought it would. However, at Ethicall, we would argue this has more to do with not using it correctly. As a cold calling agency, we provide an extensive range of cold callers Manchester businesses can use to improve their business. We supply the best cold callers in London to a variety of businesses. We are a telemarketing agency that puts our clients’ needs first, and we make sure that our service works for them.

To make cold calling work for you, you first have to choose the right telemarketing agency. For us, we utilize the industry’s top cold calling techniques to guarantee real results. We understand the true potential in cold calling, and as a cold calling agency, we strive to work with only the best callers available.

There are several ways that you can make our cold callers work for you. One is by getting together a clear objective for your calls. What do you want your callers to know about you? What action do you want them to take? Once you answer these questions our cold callers in Manchester can make the most of your investment. Additionally, our cold callers in London work tirelessly to target the right audience with each call, never wasting your time or investment.

Our cold callers take your customers time, needs, and desires into mind when they make a call. They never try to pressure them into making a purchase. Instead, they stay cognizant of their attitude and adjust the script accordingly.

If you’re ready to make a real difference with your cold calls, then choose Ethicall.co.uk. As a telemarketing agency we are committed to making an impact. Our cold callers in Manchester and cold callers in London are experienced and produce tangible results. Consider us to be your cold calling agency today.