professional cold callers UK Archives

Why your First Impression in Telemarketing is Important

Only 15% of people who are prospects are satisfied with their experience over the phone. What does that mean for telemarketing and professional cold callers in the UK? It means there is plenty of room for growth.

The first impression you leave with your prospects can make or break their opinion of your business. And most people only make a purchase after 12 months of hearing from your company for the first time. That means that the first time you connect with them, whether from UK telemarketing companies you use or from your team directly, you have to be on point with your messaging.

Your job is to make that first call more enjoyable for your prospect. Aside from natural charm and good conversational skills, you can make a good first impression on your prospects with a few simple tried and true practices that all good cold-calling companies in the UK use to build a good connection.

Let’s discuss a few of these skills and how you can begin to implement them.

Start on the Right Foot

Every time you connect with a prospect for the first time they develop an opinion about your business. Whether or not they buy from you will likely be determined within that first phone call. It’s obviously crucial that you capture their attention and interest within that first 30 seconds or so.

What to Avoid

Being pushy—No one likes to talk to a pushy salesperson. Stay calm and relaxed throughout the call to give off the impression you want their business, but not too much.
Lie or bend facts—Eventually, you’re disingenuousness will catch up with you. Don’t get caught in a lie because you wanted to make a sale.
Be rude—this one should go without saying, but even being rude to the gatekeeper could cost you a prospect. Kindness and a friendly approach to everyone will get you far.

What To Do

Be polite—Always be polite no matter who is on the other side of the call. It can get you the results you want.
Get informed before you call—Successful telemarketing companies in the UK know that their success lies much in their ability to understand the market they’re working. Get informed before you make your call if you want to make a great first impression.
Be personable, but not too much—Ask questions about how the person is and listen with genuine interest. People can tell when you’re being genuine, so plan accordingly.

Body Language Is Out—Here’s What You Can Do

Body language often dictates our communication and interactions with people. Unfortunately, when we are on the phone we cannot use body language in our favor. However, there are some things you can do verbally to make up for the difference.

Experienced and skillful telemarketers know how to use the telephone to their advantage and how to convey their message to their prospect on the other end of the call. Their goal is to create a dialogue that leaves a great impression. One that makes the prospect feel comfortable opening up and making an emotional connection.

Interestingly, it still does matter how telemarketers use their body during their phone calls. For example, standing up straight and using power poses before making a phone call helps them appear more confident and in control of the conversation. This translates well, even over telephone communication. By using the body correctly, they can make their voice sound more approachable.

Focus on the Person, not the Business

This is particularly true if you are advertising to a business. Professional cold callers in the UK now that scripted phone calls are far from the best strategy. They can put people off and sound very robotic.

Instead of using a generic sales pitch, be sure to use a comfortable, relaxed and conversational approach. The person you’re speaking to is far more likely to remember you if you take that approach instead of a cut and paste sales script they hear 10 times a day.

Remember that the people you’re talking to are individuals, not businesses. They have busy lives, are often stressed and under pressure, and simply don’t have time for useless conversations.

Make a good first impression by focusing your attention on the person you’re talking to in the present and don’t use a script to make the connection.

How We Can Help

At Ethicall, we are among the top cold-calling companies in the UK and know how to carefully provide an excellent first impression for your company. If you want to turn prospects into leads, then contact our team today. We’re happy to get you the desired outcome.

5 Questions You Should Ask Before Hiring Professional Cold Callers in the UK

There comes a time in many businesses in the UK, when hiring UK telemarketing companies is necessary.

Any good business owner, however, realizes that not every service provides the results they may be looking for. Many professional cold callers in the UK claim to offer extravagant results, only to provide very few benefits when all is said and done.

To weed through businesses that can’t produce the outcomes you’re looking for, be sure to ask the cold calling companies you’re thinking about hiring the following questions.

What should I expect from your service?

Ask your potential telemarketing company point blank what you can expect from their service. This could include communication, who you’ll be working with exclusively, and how their process works. Pricing and contracts should also be clearly explained.

How long does it take to produce results?

Perhaps one of the most important questions you can ask is, how long will it take for your investment to produce a real result. The longer it takes for their work to produce results, the more money you’ll invest. Get a concrete estimate on how long it will take the company to drive the best consumers to your business, otherwise you could be wasting money.

What is your strategy?

Don’t blinding hire a handful of UK telemarketing companies and see if anything comes of it. Instead, do your research first and ask the above question to see exactly how they produce the results they promise. If they have trouble explaining their strategy, it might be a sign to move on.

Do you have any case studies I could view?

Experience is important. Case Studies are an indicator not only of experience, but of successful experience. Additionally, you can often contact the companies in the study to see what else they have to say and whether or not they’d recommend the company you’re looking at as one of the top cold calling companies in the UK.

What are my goals?

It is just as important for you to know what you want as it is for you to hire a company who can help you. Choosing the right professional cold callers in the UK will help you secure the customers you want.

Give these questions your attention before you select a company to work with.

How Ethicall Telemarketing Can Improve Your Business

Telemarketing used to be a dirty word. One that brings up images of sleazy sales people contacting person after person reading from the same old script.

That’s not what professional cold callers in the UK do.

Today, telemarketing has become one of the easiest and respected ways to advertise your services. And the best part is, it works.

Now, most businesses don’t have the band-width to hire a team of cold callers to follow up on leads. That’s where telemarketing agencies can help. But how can hiring one benefit your business?

Improved ROI

Every company wants to improve their investment—that’s no secret. Going about that process looks different for each business, however.

Telemarketing could be the tool to catapult that growth. From lower level sales to the best numbers you’ve ever reached, professional cold callers can transform your business’ worth and growth. The best part is, telemarketing is extremely affordable.

The key to improving your return on investment lies with finding tools that take little investment to produce an enormous result. Telemarketing agencies represent that tool.

Immediate Results

Very few marketing efforts produce near immediate results. At Ethicall, we see it all the time. Companies have invested thousands in subpar marketing strategies only to achieve few results.

As soon as your customer picks up the phone they are your captive audience. A professional cold caller can navigate the conversation in your favor. Developing a connection and then getting them to act on that connection, is where the gold is at.

Our professional cold callers in the UK get to the heart of the message without being pushy. Immediate positive results are what you can expect from their work.

Builds Brand Awareness

Sometimes telemarketing doesn’t go anywhere right there and then. However, the simple act of picking up the phone builds brand awareness for your business. People are more familiar with what you offer, and if they don’t need it today they may need it tomorrow—when they do they’ll know who to call.

Direct Customer Feedback

Telemarketing can also provide instant customer feedback. If your campaign isn’t working customers will let you know in one form or another. Or if they absolutely love your product and can’t wait to share it with the world, you can use that testimonial to build your business.

If you’re thinking about using professional cold callers in the UK to help build your business, look no further than Ethicall. We’ll gladly help.

A Guide In Selecting the Right B2B Telemarketing Company

There are so many business-to-business telemarketing companies in the UK. Selecting the right company for your business becomes even more crucial when you have so many options. For starters, you have to make sure the business accurately represents your company. Professionalism and honesty are two critical qualities cold calling services should maintain. Essentially, the cold callers you use should strengthen your brand, not detract from it. There is a wide breath of criteria that should be adhered to before you decide on professional cold callers in London.

Start with gathering information about the telemarketing agency you’re considering. What is their reputation? Are they known to provide professional services? Size up the company with legal outlets such as national protection agencies that ensure the integrity of a given company.

Next, find out what specialties, if any, cold calling companies in London have. Seasoned telemarketing companies often have experience in telesales, data cleaning and surveys as well as traditional telemarketing. For a better ROI, consider the experience of the professional cold callers in the UK you choose.

Follow that up with figuring out what the company’s entire telemarketing platform and services include. Ask if they will spend time understanding your campaign and how it will be created. The right company will provide you with a systemized approach to your campaign, leading to greater success. Make sure you spend a good amount of time understanding their approach to guarantee you achieve the results you’re looking for.

Another aspect to consider is their technology and support. Are they readily available to answer any questions or concerns you may have? Who supplies support for their technical equipment? Can they track and review their telemarketers? Questions such as these are best answered before you decide on a company.

Finally, look for professional cold callers in London who lookout for your interests. Ensure they are capable of adjusting their strategy to fit your business’s needs, and are ready to resolve any issues that may arise.

Remember that you get what you pay for, and choosing cold calling services who understand your needs is a priceless option.

Cold Calling Techniques – How To Increase Sales

As a cold calling London service provider, we have a variety of professional cold callers UK businesses can rely on. However, we also understand that you might want to consider a few ways to increase sales yourself using this methodology. Ethicall UK has to offer come in many shapes and sizes, but we understand how to make the most of your partnership. Whether you’re thinking about hiring UK telemarketing companies to help you out or would simply like a few tips from the best telemarketing agencies out there, we can help. Consider the following tips.

Plan Ahead

What time do you plan on calling? Who are you planning on calling? As one of UK telemarketing companies, we fully understand how important these questions are, and if you plan on doing the cold calling yourself you want to plan ahead to make the most of your calls.

Investigate Before Calling

Do some homework about the person you’re calling. Our professional cold callers UK, can do the hard work for you if you find it tedious. They will get the background information to guarantee this person is someone you want to call. Telemarketing agencies don’t always provide this service, so keep that in mind.

Make a Personal Connection

Cold calling in London can be difficult, but if you make a real connection with the person on the other end of the line, you stand a better chance of making the sale. As a cold callers UK based business, we always make sure to strike a personal connection with our audience before we ever sell your product or service.

Conclusion

To make the most of your highly prized calling list, you have to use professional cold callers UK offers, there is really no other way around it. Although other telemarketing agencies may offer premium services, we actually live up to it. UK telemarketing companies come in a variety of shapes and sizes, but we make the most of your list with thorough sales efforts. If you are looking for the best cold calling in London, then turn to us. Our team of cold callers in the UK stands ready to help you increase your sales.

How To Make Cold Calling Work For You

Cold calling. It’s not the most respected term in business, and with good reason. Many businesses find that it doesn’t produce the results they thought it would. However, at Ethicall, we would argue this has more to do with not using it correctly. As a cold calling agency, we provide an extensive range of cold callers Manchester businesses can use to improve their business. We supply the best cold callers in London to a variety of businesses. We are a telemarketing agency that puts our clients’ needs first, and we make sure that our service works for them.

To make cold calling work for you, you first have to choose the right telemarketing agency. For us, we utilize the industry’s top cold calling techniques to guarantee real results. We understand the true potential in cold calling, and as a cold calling agency, we strive to work with only the best callers available.

There are several ways that you can make our cold callers work for you. One is by getting together a clear objective for your calls. What do you want your callers to know about you? What action do you want them to take? Once you answer these questions our cold callers in Manchester can make the most of your investment. Additionally, our cold callers in London work tirelessly to target the right audience with each call, never wasting your time or investment.

Our cold callers take your customers time, needs, and desires into mind when they make a call. They never try to pressure them into making a purchase. Instead, they stay cognizant of their attitude and adjust the script accordingly.

If you’re ready to make a real difference with your cold calls, then choose Ethicall.co.uk. As a telemarketing agency we are committed to making an impact. Our cold callers in Manchester and cold callers in London are experienced and produce tangible results. Consider us to be your cold calling agency today.

Using Cold Calling Services for Lead Generation

Cold calling services provide an easier way for companies to generate leads. However, outsourcing your lead generation presents a challenge in choosing the right company. For professional results, you have to use a professional company.

While in house cold calling sales sound like a good idea on the surface, it can quickly turn into burn out given the massive amount of calls that are needed to make a difference. No amount of cold calling tips can assist an overwhelmed staff generate enough leads to sustain a company.

Obviously, outsourcing the work is the best strategy. However, you should consider a few things prior to using cold calling services for your company. Consider them down below.

Do you have a Clear Vision for your Ideal Lead?

Communicating your vision clearly is essential should you want the best possible results from your cold calling professionals. Outsourcing can be tricky if you aren’t clearly aligned with those taking on the tasks, so be sure and review your goals and define your ideal lead candidate prior to outsourcing the work.

How Easy is your Product or Service to Communicate?

In other words, can a cold caller easily understand what your company does and then translate that to their calls? When it comes to this line of work, it is imperative for your cold callers to understand their work, so be sure and review your business to see if it’s a good fit for outsourcing.

How does the Telesales Team fit within your Current Process?

Cold calling services need to align with what you already have going, if they don’t it could throw off your strategy. Fortunately, cold calling sales can also be extremely beneficial if you take the time to work with the team beforehand.

To use cold calling for lead generation, you have to prepare and understand the process just as much as your selected team does. With these cold calling tips, you can better position you for success and better leads down the line.